TERMS & CONDITIONS
By booking services with Keeping It Kontained, you agree to the following terms:
Service Scope
Services include downsizing, decluttering, and professional organizing. We do not offer interior design, renovation, construction, or installation services.
Photos & Media
By booking, you grant permission for before-and-after photos of your space to be taken and used for marketing purposes (no personal images of clients will be taken). All image rights are owned by Keeping It Kontained.
Refund Policy
All payments are final. No refunds will be issued for any services, packages, or consultations.
Changes & Adjustments
Clients have 24 hours after the session to request minor adjustments. No refunds will be issued for any reason.
Session Completion Sign-Off
Clients will be required to sign a completion form confirming satisfaction with the services and results.
Safety & Conduct
All pets must be securely confined during sessions. If any vulgar, aggressive, or unsafe behavior occurs, the session will be ended immediately with no refund.
Discard Authorization
Clients must fill out a discard directive prior to the session to pre-authorize the removal of listed categories of items. No discards will happen without pre-approval.
Payment Terms
Full payment is due prior to session confirmation and calendar booking.
Cancellation & Rescheduling
Cancellations or no-shows initiated by the client do not relieve the payment obligation. Efforts will be made to reschedule in case of emergencies, but no guarantees are made.